Welcome to SKYSOL (“SKYSOL”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://divinebysas.com (the “Website”) and all related products, services, features, content, and transactions offered through the Website.

By accessing, browsing, registering an account, or placing an order on this Website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.

1. About SKYSOL

SKYSOL is an Indian eCommerce platform offering spiritual lifestyle products, wellness products, Ortho Care products, ritual essentials, personal wellness products, gifting solutions, and related product categories through its online store.

Our objective is to provide customers with a secure, transparent, and convenient shopping experience.

2. Eligibility

By using this Website, you confirm that:

You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
You are legally capable of entering into a binding contract under applicable laws.
The information provided by you is accurate and complete.
You will update your information whenever necessary.

3. Acceptance of Orders

Placing an order on SKYSOL does not automatically constitute acceptance of your order.

An order is considered accepted only after:

Payment has been successfully authorized (where applicable).
Product availability has been confirmed.
Internal verification has been completed.

SKYSOL reserves the right to:

Reject an order.
Cancel an order.
Limit product quantities.
Request additional verification.
Refuse suspicious or fraudulent transactions.

If payment has already been received for an order that cannot be fulfilled, the amount will be refunded using the original payment method, subject to applicable payment processing timelines.

4. Product Information

We strive to ensure that product descriptions, specifications, pricing, images, and other information are accurate.

However:

Product colours may vary due to monitor or mobile display settings.
Product packaging may change from time to time.
Images are for representation purposes unless otherwise stated.
Product availability may change without notice.
Minor typographical or pricing errors may occur.

SKYSOL reserves the right to correct such errors without prior notice.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Applicable taxes, shipping charges, promotional discounts, or coupon adjustments will be displayed during checkout where applicable.

6. Payments

SKYSOL may accept payments through authorized payment providers including, but not limited to:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other digital payment methods

Payment information is processed by authorized payment service providers.

SKYSOL does not intentionally store complete card or banking credentials on its servers.

7. Shipping and Delivery

Delivery timelines displayed on the Website are estimated and may vary depending on:

Delivery location
Courier partner
Weather conditions
Public holidays
Operational delays
Force majeure events

Customers are responsible for providing an accurate delivery address and contact number.

Additional details are available in our Shipping & Delivery Policy.

8. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our separate Return, Refund & Cancellation Policy.

Customers should review that policy before placing an order.

Refund eligibility, timelines, and applicable conditions will be determined in accordance with that policy.

9. Customer Accounts

Customers choosing to create an account are responsible for:

Maintaining password confidentiality.
Restricting unauthorized access.
Keeping account information updated.
Promptly notifying SKYSOL of suspected unauthorized use.

SKYSOL shall not be responsible for losses resulting from failure to maintain account security.

10. Acceptable Use

Users agree not to:

Use the Website for unlawful activities.
Upload malicious software or harmful code.
Attempt unauthorized access to systems.
Copy or reproduce Website content without permission.
Interfere with Website operations.
Submit misleading information.
Conduct fraudulent transactions.
Abuse customer support channels.

Violation of these Terms may result in suspension or termination of access.

11. Intellectual Property

Unless otherwise stated, all Website content is owned by or licensed to SKYSOL, including:

Logos
Branding
Product descriptions
Images
Icons
Graphics
Website design
Source code
Layout
Blog articles
Videos
Digital assets

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.

12. User Reviews and Content

Customers may submit:

Reviews
Ratings
Questions
Feedback

By submitting such content, you grant SKYSOL a non-exclusive, royalty-free right to display, publish, reproduce, and use that content for Website operations and promotional purposes.

SKYSOL reserves the right to remove content that:

Is unlawful
Contains abusive language
Violates intellectual property rights
Contains spam
Is misleading or fraudulent

13. Health and Product Information Disclaimer

Certain products available through SKYSOL relate to wellness, spirituality, personal care, or lifestyle.

Unless expressly stated otherwise:

Product information is provided for general informational purposes only.
Product descriptions should not be interpreted as medical advice.
Customers should read product labels before use.
Individuals with existing medical conditions, allergies, pregnancy, or other health concerns should consult a qualified healthcare professional before using any wellness product.

SKYSOL does not provide medical diagnosis or treatment services.

14. Third-Party Links

The Website may contain links to third-party websites or services.

SKYSOL is not responsible for:

Third-party content.
External privacy practices.
Website availability.
Products or services offered by third parties.

Users access third-party websites at their own discretion.

15. Website Availability

While we strive to maintain uninterrupted access, SKYSOL does not guarantee that the Website will always be available or error-free.

The Website may be temporarily unavailable due to:

Maintenance
Software updates
Technical failures
Security incidents
Hosting issues
Events beyond our reasonable control

16. Limitation of Liability

To the maximum extent permitted by applicable law, SKYSOL shall not be liable for:

Indirect damages.
Consequential damages.
Loss of profits.
Business interruption.
Data loss.
Delays caused by third parties.
Website downtime.
Events beyond reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, processed, stored, and protected.

By using the Website, you acknowledge that you have read and understood the Privacy Policy.

18. Force Majeure

SKYSOL shall not be responsible for delays or failure to perform obligations arising from events beyond reasonable control, including but not limited to:

Natural disasters
Floods
Fire
Earthquakes
Epidemics or pandemics
Government restrictions
Civil disturbances
Labour disputes
Internet outages
Power failures
Transportation disruptions

19. Changes to These Terms

SKYSOL may update these Terms & Conditions at any time.

Changes become effective immediately upon publication on the Website unless otherwise stated.

Customers are encouraged to review these Terms periodically.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, unless otherwise required by law.