At SKYSOL, we are committed to delivering your orders safely, efficiently, and in a timely manner. This Shipping & Delivery Policy explains how orders are processed, packed, dispatched, shipped, and delivered when you shop through https://divinebysas.com.

By placing an order on our Website, you agree to this Shipping & Delivery Policy.

1. Order Processing

Once your order is successfully placed and payment is confirmed (where applicable), our team begins processing your order.

Order processing may include:

Order verification
Product availability confirmation
Secure packaging
Quality checks (where applicable)
Shipping label generation
Courier partner allocation

Processing time may vary depending on product availability, weekends, public holidays, promotional campaigns, or unforeseen operational circumstances.

2. Shipping Coverage

SKYSOL currently delivers to most serviceable locations across India.

Delivery availability depends on:

Courier partner serviceability
PIN code coverage
Local delivery conditions
Government restrictions (if any)

Some remote or non-serviceable areas may require additional delivery time or may not be eligible for delivery.

3. Shipping Charges

Shipping charges, if applicable, are calculated during checkout based on factors such as:

Delivery location
Product weight
Package dimensions
Courier partner
Promotional offers
Free shipping eligibility

Any applicable shipping charges will be displayed before you complete your purchase.

4. Estimated Delivery Time

Estimated delivery timelines depend on the delivery location and courier network.

Typical delivery timelines are:

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

These are estimated timelines only and should not be considered guaranteed delivery commitments.

Delivery may occasionally take longer due to circumstances beyond our reasonable control.

5. Order Tracking

Once your order has been shipped, you may receive shipment details through one or more of the following channels:

Email
SMS
WhatsApp (where applicable)
Courier tracking information

Customers can use the provided tracking details to monitor the shipment directly with the courier partner.

6. Packaging

We take reasonable care while packaging products to help ensure they reach customers safely.

Depending on the product category, packaging may include:

Protective wrapping
Secure cartons
Cushioning materials
Tamper-evident packaging (where applicable)
Product labels and documentation

Packaging methods may vary depending on product size, fragility, and shipping requirements.

7. Delivery Attempts

Courier partners generally make one or more delivery attempts, depending on their operational policies.

Customers are requested to:

Ensure someone is available to receive the order.
Provide an accurate delivery address.
Keep the registered mobile number accessible for delivery communication.

If delivery cannot be completed after multiple attempts, the shipment may be returned to SKYSOL.

8. Incorrect Address

Customers are responsible for providing accurate shipping information.

SKYSOL is not responsible for delays or failed deliveries resulting from:

Incorrect address
Incomplete address
Incorrect PIN code
Wrong contact number
Unavailability of the recipient

Additional shipping charges may apply if an order needs to be re-dispatched due to incorrect information.

9. Delayed Deliveries

While we make every effort to dispatch and deliver orders promptly, delays may occur due to:

Weather conditions
Public holidays
High order volumes
Courier network delays
Government restrictions
Transportation disruptions
Natural disasters
Technical issues
Force majeure events

SKYSOL will make reasonable efforts to keep customers informed where significant delays are known.

10. Delivery Confirmation

An order is generally considered delivered when:

The courier partner marks the shipment as delivered, or
The package is received by the customer or an authorized recipient at the delivery address.

Customers are encouraged to inspect the package upon delivery.

If the package appears visibly damaged, customers should document the condition with photographs before opening it and contact SKYSOL as soon as possible.

11. Damaged Shipments

If your shipment arrives with:

Visible external damage
Missing products
Incorrect products
Tampered packaging

Please contact us promptly with:

Order number
Product photographs
Packaging photographs
Shipping label photograph
Description of the issue
Unboxing video (if available)

This information helps us investigate the matter efficiently.

12. Delivery Restrictions

Certain products may be subject to delivery restrictions based on:

Applicable laws
Regulatory requirements
Courier limitations
Local service availability

If delivery to a specific location is not possible, SKYSOL may contact the customer to discuss available alternatives.

13. Multiple Shipments

Where an order contains multiple products, SKYSOL may ship the products together or in separate shipments depending on:

Product availability
Warehouse operations
Packaging requirements
Courier logistics

Customers will not normally be charged additional shipping solely because products are dispatched separately due to operational requirements.

14. Lost Shipments

If a shipment appears to be delayed beyond the expected delivery period, customers are encouraged to contact SKYSOL.

We will coordinate with the courier partner to investigate the shipment status and keep the customer informed of significant updates.

15. International Shipping

At present, SKYSOL primarily serves customers within India.

If international shipping becomes available in the future, applicable countries, shipping charges, customs duties, taxes, and delivery timelines will be published on the Website.

16. Force Majeure

SKYSOL shall not be liable for delays or failure in delivery resulting from circumstances beyond reasonable control, including but not limited to:

Floods
Earthquakes
Fire
Cyclones
Pandemics
Government restrictions
War
Civil unrest
Labour disputes
Transportation disruptions
Internet outages
Power failures

Delivery timelines may be extended during such events.

17. Changes to This Policy

SKYSOL reserves the right to update this Shipping & Delivery Policy at any time.

Updated versions will be published on this page with the revised effective date.

Customers are encouraged to review this policy periodically before placing an order.

18. Contact Us

For questions regarding shipping or delivery, please contact us.

SKYSOL

Website
https://divinebysas.com

WhatsApp Support

Divine Collection (Karungali, Rudraksha & Spiritual Products)

📱 +91 70326 53763

Ortho Care Products

📱 +91 72077 23604

Adult Wellness Products

📱 +91 73967 28955

Business Address

SKYSOL

Please update this section with SKYSOL’s registered office or principal place of business before publishing.